An extension of the customer’s team.
As many facilities have reduced the number of engineers and maintenance specialists working onsite, IEP has increasingly served as an external technical resource. The work can begin with equipment selection or application review and continue through installation coordination, troubleshooting, maintenance and field support.
Available when the situation is not routine.
IEP works to exceed customer expectations, whether that means meeting someone at the dock at 2 a.m. for an emergency pickup, helping identify a difficult replacement part or providing technical support for a larger project. The goal is to help keep the customer’s operation moving and make the next decision clearer.
Built through long-standing relationships.
IEP is grateful to the customers who have trusted the company, shared their challenges and helped it grow since 1994. The team looks forward to supporting both long-standing and new customers in the years ahead.